Welcome to LiftStack. These Terms of Use (“Terms”) govern your access to and use of the LiftStack website, application, services, and content (collectively, the “Service”). By accessing or using the Service, you agree to these Terms and our Privacy Policy.
1. ELIGIBILITY AND ACCOUNTS
Eligibility: You must be at least 18 years old to use LiftStack.
Authentication: LiftStack uses Google Authentication (OAuth 2.0). By logging in, you authorize us to receive basic identifiers (name, email, and Google ID) from Google. You are responsible for maintaining the security of your Google account as it relates to your LiftStack access.
2. DESCRIPTION OF SERVICE
LiftStack provides protein snack ratings, "Personalized Matches," and search functionality powered by Typesense. Features may change, be updated, or be discontinued at any time.
3. SUBSCRIPTIONS AND BILLING
3.1. Subscription Plans and Fees. LiftStack offers various subscription plans to access premium features, such as personalized matching and detailed snack analytics (the “Subscription”). By signing up for a Subscription, you agree to pay the fees associated with your selected plan, along with any applicable taxes.
3.2. Automatic Renewal and Recurring Billing. UNLESS YOU CANCEL YOUR SUBSCRIPTION BEFORE YOUR BILLING DATE, YOU AUTHORIZE LIFTSTACK TO AUTOMATICALLY CHARGE YOUR CHOSEN PAYMENT METHOD FOR THE THEN-CURRENT SUBSCRIPTION FEE UPON THE EXPIRATION OF YOUR CURRENT BILLING CYCLE.
Monthly Subscriptions: Will renew automatically each month on the anniversary of your initial sign-up.
Annual Subscriptions: Will renew automatically each year on the anniversary of your initial sign-up.
3.3. Payment Authorization. You represent that you are the authorized user of the credit card or payment method provided. You grant LiftStack (and our third-party payment processor) permission to charge your payment method for all Subscription fees incurred in connection with your account. If payment cannot be charged to your payment method or your charge is returned for any reason, LiftStack reserves the right to suspend or terminate your access to the Premium Service.
3.4. Cancellation Policy. You may cancel your Subscription at any time. To cancel, navigate to the “Account Settings” page within the LiftStack application and follow the instructions for cancellation.
Effect of Cancellation: If you cancel, your Subscription will remain active until the end of your current paid billing period. You will not be charged for the subsequent billing cycle.
No Refunds: Except where required by law, paid Subscription fees are non-refundable. LiftStack does not provide refunds or credits for any partial membership periods or unused features.
3.5. Free Trials. If you sign up for a free trial, your trial period will automatically convert into a paid Subscription at the end of the trial period unless you cancel prior to the trial expiration date. You authorize us to charge your payment method for the full Subscription fee immediately upon the expiration of the free trial.
3.6. Price Changes. LiftStack reserves the right to adjust Subscription pricing at any time. Any price changes will take effect following notice to you (via email or a prominent notification within the Service). If you do not agree to the price change, you must cancel your Subscription before the price change goes into effect.
4. HEALTH, NUTRITION, AND ALLERGEN DISCLAIMER
4.1. Not Medical Advice. The Service, including but not limited to protein snack ratings, nutritional data, and "Personalized Matches," is provided for informational and educational purposes only. LiftStack is not a medical professional, licensed nutritionist, or registered dietitian. The Service does not provide medical advice, diagnoses, or treatment.
4.2. No Professional-Client Relationship. Your use of the Service, including the input of personal health data or goals, does not create a doctor-patient, nutritionist-client, or any other professional-client relationship between you and LiftStack.
4.3. Mandatory Consultation. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER BEFORE STARTING ANY NEW DIET, SUPPLEMENT REGIMEN, OR CONSUMING ANY PRODUCT RECOMMENDED BY THE SERVICE. Never disregard professional medical advice or delay in seeking it because of something you have read on LiftStack.
4.4. Accuracy of Nutritional and Allergen Data. Nutritional information and ingredient lists are sourced from third-party manufacturers and databases. LiftStack does not guarantee the accuracy, completeness, or safety of this data. * Allergy Warning: Manufacturers may change ingredients or manufacturing processes (including cross-contamination risks) at any time without notice.
Verification Requirement: You are solely responsible for reading the actual product packaging and labels before consuming any snack. LiftStack is not liable for adverse reactions, allergic responses, or any health complications resulting from your reliance on the Service.
4.5. Assumption of Risk. By using the Service, you voluntarily assume all risks associated with the consumption of food products, including the risk of allergic reaction or illness. To the maximum extent permitted by law, you waive any claims against LiftStack related to the nutritional content or physical effects of any products featured on the Service.
5. USER CONTENT AND CONDUCT
You retain ownership of reviews you post but grant LiftStack a perpetual, worldwide license to use them. We utilize Supabase for data storage and Retool for internal administration and support.
6. THIRD-PARTY SERVICES
6.1. Reliance on Third Parties. LiftStack is built on infrastructure provided by third parties, including Vercel (hosting), Supabase (database), Railway (infrastructure), and Resend (emails).
6.2. Disclaimer of Third-Party Liability. While we select reputable partners, LiftStack is not liable for the acts, omissions, or service interruptions of these third-party providers. Your use of the Service is subject to the technical limitations and terms of these infrastructure partners.
7. PRIVACY AND DATA PROCESSING
Your privacy is governed by our Privacy Policy. You acknowledge that your data will be processed by our "Sub-processors" (the vendors listed in our Privacy Policy) to provide the Service. This includes:
Transactional Data: Processed by Stripe and Resend.
Identity Data: Processed by Google and Supabase.
Operational Access: LiftStack staff may access user records via Retool for support and maintenance purposes.
8. USER CONTENT AND CONDUCT
8.1. Responsibility for Content. You are solely responsible for any reviews, ratings, photos, or text you post (“User Content”). LiftStack does not endorse and is not responsible for the accuracy or reliability of any User Content. Under Section 230 of the Communications Decency Act, LiftStack is a provider of an interactive computer service and shall not be treated as the publisher or speaker of any information provided by users.
8.2. Prohibited Content. You agree not to post content that:
Is defamatory, libelous, or knowingly false.
Contains "shill" reviews or is incentivized by a third party without clear disclosure (per FTC Endorsement Guides).
Contains trade secrets or infringes on any third-party intellectual property or privacy rights.
Includes hate speech, harassment, or "doxing" of individuals.
8.3. License Grant. By posting User Content, you grant LiftStack a perpetual, irrevocable, worldwide, royalty-free, and sublicensable license to use, reproduce, modify, adapt, publish, and display such content for any purpose, including promoting the Service.
9. COPYRIGHT POLICY (DMCA NOTICE)
9.1. Reporting Infringement. LiftStack respects intellectual property rights. If you believe that any content on the Service infringes your copyright, please send a notice to our Designated Copyright Agent containing:
A physical or electronic signature of the copyright owner or authorized agent;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material that is claimed to be infringing and where it is located;
Your contact information (address, telephone number, and email);
A statement that you have a good faith belief that use of the material is not authorized; and
A statement, under penalty of perjury, that the information in the notification is accurate.
Designated Agent: LiftStack Legal Address: 1750 S Telegraph Rd Suite 310, Bloomfield Hills MI 48302 Email: hello@liftstack.com
9.2. Repeat Infringer Policy. In accordance with the DMCA, LiftStack maintains a policy of terminating, in appropriate circumstances, users who are deemed to be repeat infringers.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, LiftStack’s total liability is limited to the amount you paid us in the past 12 months. We are not liable for indirect or consequential damages.
11. DISPUTE RESOLUTION, BINDING ARBITRATION, AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
11.1. Initial Dispute Resolution. We are available by email at hello@liftstack.com to address any concerns you may have regarding your use of the Service. Most concerns may be quickly resolved in this manner. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration.
11.2. Agreement to Binding Arbitration. If the parties do not reach an agreed-upon solution within a period of thirty (30) days from the time informal dispute resolution is pursued pursuant to Section 11.1, then either party may initiate binding arbitration. All claims arising out of or relating to these Terms (including their formation, performance, and breach), the parties’ relationship with each other, and/or your use of the Service shall be finally settled by binding arbitration administered by the American Arbitration Association (“AAA”) on a confidential basis in accordance with the provisions of its Consumer Arbitration Rules, excluding any rules or procedures governing or permitting class actions.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms, including, but not limited to, any claim that all or any part of these Terms is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
11.3. Class Action and Class Arbitration Waiver. YOU AND LIFTSTACK AGREE THAT ANY ARBITRATION SHALL BE CONDUCTED IN YOUR INDIVIDUAL CAPACITIES ONLY AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS. IF ANY COURT OR ARBITRATOR DETERMINES THAT THE CLASS ACTION WAIVER SET FORTH IN THIS PARAGRAPH IS VOID OR UNENFORCEABLE, THEN THE DISPUTE SHALL NOT BE SUBJECT TO ARBITRATION AND MUST BE FILED IN FEDERAL OR STATE COURT.
11.4. Exception - Small Claims Court Claims. Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.
11.5. 30-Day Right to Opt-Out. You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth in this section by sending written notice of your decision to opt-out to support@liftstack.com with the subject line "ARBITRATION OPT-OUT." The notice must be sent within thirty (30) days of your first use of the Service, or the effective date of the first set of Terms containing an Arbitration and Class Action Waiver section, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, LiftStack also will not be bound by them.
11.6. Exclusive Venue for Litigation. To the extent that the arbitration provisions set forth in Section 11.2 do not apply, or if you have opted out of arbitration, the parties agree that any litigation between them shall be filed exclusively in state or federal courts located in Oakland County, Michigan (except for small claims court actions which may be brought in the county where you reside). The parties expressly consent to exclusive jurisdiction in Michigan for any litigation other than small claims court actions.
12. GOVERNING LAW
These Terms are governed by the laws of the State of Michigan.